The conference for managers and executives who run customer reference programs. Now in our 5th year. Early registration is open. Presenters include Deborah... read more →
Forrester is showing increasing interest in B2B customer engagement efforts. Laura attended and presented last week at the Summit. One... read more →
The 2009 Summit on Customer Engagement was the most intense 2 days I’ve seen yet at one of our events.... read more →
Rhett Livengood is presenting on how Intel is integrating its customer reference and customer advisory board programs into its social... read more →
At the 2009 Summit: National instruments' John Pasquarette, Vice President, Product Marketing – Software, showed us how National Instruments (NI) achieved... read more →
Day 2 at the Summit on Customer Engagement. What are health care services providers doing to cultivate customer references and... read more →
Greetings from the first day of the 2009 Summit on Customer Engagement. Right now Forrester's Laura Ramos is talking about... read more →
There is growing interest in, and evidence of, the value of developing strong emotional bonds with customers. Gone is the... read more →
It's an impressive list, including Microsoft, EMC, Intel, SAS Institute, Wells Fargo, IBM, Harris Broadcast Corporation, National Instruments, Hitachi Data Systems,... read more →
Asim is VP, Worldwide Product & Competitive Marketing at Hitachi Data Systems, and one of the most thoughtful B2B marketing... read more →