This is an advanced notice for my online and email community--the public announcement goes out next week. For more information... read more →
Riverbed's Irene Yam came up with one of the best ideas at the 2010 Forum. Forming a community of solo... read more →
from Reference Point Newsletter April 2010 Executive-to-executive relationships are some of the most powerful ways to cement ties with... read more →
Press Release: Dallas, TX March 29 http://www.expertclick.com/NewsReleaseWire/ReleaseDetails.aspx?ID=31289 Following are some tips--based on programs I've worked with and observed at dozens... read more →
Expand your thinking by checking out this clip from a presentation at the TED Conference earlier this year by a... read more →
PRESS RELEASE, MARCH 22. DALLAS, TX The rapid growth of social networking is making it not only more essential, but also... read more →
Quick question: What’s wrong with this list of criteria Fortune Magazine uses for determining its vaunted list of the world’s... read more →
Reference programs are changing rapidly. The internet and social media in particular are changing the landscape, and opening up both... read more →
Few other areas of marketing are evoloving more quickly than customer reference programs. Here, in no particular order, are some... read more →
Day 1 at the 2010 Customer Reference Forum (#2010CRF): During her presentation, Oracle VP of Global Customer Programs Julie Tung... read more →