Breaking News from the 2012 Summit on Customer Engagement: - Sean O'Driscoll to present. Sean built Microsoft's vaunted customer MVP... read more →
From a recent Associated Press artilcle published in the Dallas Morning News over the holidays. You might say toy makers... read more →
I'm delighted to announce that Scott Olrich, names as one of the top 10 CMOs in the US, will be... read more →
From this morning's Press Release. The advent of marketing automation means fast paced marketing campaigns. Prospective buyers are now savvier... read more →
Here's a 2011 Word of Mouth Marketing Assn "WOMMY" award winner (two categories). This is about as socially awkward a... read more →
From the Press Release; Dec. 6,2011; San Mateo, CA Update on presentations at the 2012 Summit on Customer Engagement: Rhett Livengood,... read more →
Update: another a new presentation for the 2012 Summit on Customer Engagement: Linking Customer Success and High Frequency Lead... read more →
Update: we've added a new presentation for the 2012 Summit on Customer Engagement: How salesforce.com is Building an... read more →
That's becoming increasingly apparent, as we continue filling out the agenda for the 2011 Summit on Customer Engagement. Existing customers are... read more →
When biographer Walter Isaacson asked Steve Jobs why the iPod crushed Miicrosoft's competitor product, the Zune, Jobs told him: The... read more →