Stay tuned on this. The 2011 Summit on Customer Engagement is going to have an increadible keynote from arguably the most successful technology firm over the last ten years, whose CEO directly credits customer evangelists as a–if not the–critical component for this firm’s success, Indeed the firm has been built from the first on developing customer advocates and bringing them in to the heart of its marketing, communities, customer reference and social media efforts.

And our keynote speaker is right in the middle of this. Stay tuned, more information coming in the next few days.